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Our support specialists are available to discuss your specific needs and create a personalized care plan.
FAQ
Frequently Asked Questions
1. What is domiciliary care?
Domiciliary care, also known as home care, is care and support provided to
individuals in their own homes. It is designed to help people with personal care and daily living tasks while allowing them to remain independent in familiar surroundings.
2. Who do you support?
We support:
- Older adults aged 65 and over
- People living with dementia
- Individuals with physical disabilities
Each care package is tailored to the specific needs of the individual.
3. What services do you provide?
We provide a range of domiciliary care services, including:
- Personal care
- Dementia care
- Medication prompting and support
- Companionship
- Elderly care
- Physical disability support
- Meal preparation
- Respite Care & Live-In Care
4. Are you registered with the CQC?
Yes. New Lite Care Service is a CQC registered domiciliary care provider.
5. Is your care personalised?
Yes. We provide person-centred care, meaning every support plan is tailored to the
individual’s needs, preferences, routines, and level of independence.
6. Can you support people living with Dementia?
Yes. We provide tailored support for individuals living with dementia, delivered with
patience, compassion, and an understanding of the importance of familiarity and
routine.
7. Do you offer personal care?
Yes. Our personal care service includes support with tasks such as washing,
dressing, grooming, toileting, and daily personal routines. All personal care is
delivered with dignity, respect, and discretion.
8. Can you help older people remain in their own homes?
Yes. Our service is specifically designed to help older adults continue living safely, comfortably, and as independently as possible in their own homes.
9. How do I arrange care?
You can contact our team directly to discuss your requirements. We will speak with you about your needs and explain the support options available.
10. Are families involved in the care planning?
Where appropriate, and with the agreement of the service user, we work in partnership with family members and loved ones to help ensure care is suitable,
responsive, and supportive.
11. Why choose home care?
Home care allows individuals to remain in familiar surroundings, maintain established routines, and stay connected to loved ones and their community, while receiving the support they need from a professional care provider.
12. What makes New Lite Care Service different?
At New Lite Care Service, we combine professionalism with compassion. Our focus is on delivering high-quality, person-centred care that promotes dignity,
independence, and peace of mind for both service users and their families.